Help Me Understand

That short sentence may one of the most important sentences in your employee relations vocabulary. I recall a situation some years back when an employee was frustrated with several leadership practices and copied most of the leadership team in an email detailing a...

Why did you hire that person? Tell them!

I was recently in a meeting where an employee who had been with us for a month was asked to share some of the positive things and challenges that she found here when she started. Her first comment surprised me. She said, “One of the best things that happened to me on...

A Tale of Two Departures

It was the best of documentation. It was the worst of documentation. That’s what we experienced with two recent departures from our office. One of those leaving had received a three ring binder “bible” when she started two years previously. It clearly outlined the...